Privacy Policy

Contact details you provide via the website, email, phone, or the contact form — such as your name, email address, phone number, and the content of your message.

Health and personal information you choose to share when enquiring about or attending therapy. This is “special category” data and is treated with particular care.

Session records, where therapy proceeds — brief, secure notes kept in line with my professional and ethical obligations.

This website does not use tracking cookies or analytics.

To respond to your enquiry and arrange an initial conversation or appointment.

To provide therapy and keep appropriate, confidential records.

To meet legal, regulatory, and professional obligations.

Lawful bases relied on include your consent, the performance of our agreement for therapy, my legitimate interests in running the practice, and legal obligation. For health (special-category) information, I rely on your explicit consent and/or the provision of health or social-care services as permitted under UK GDPR Article 9.

Your information is kept confidential and is not sold or shared for marketing. It may be shared only in limited circumstances:

With my clinical supervisor, as required by professional practice — discussed in a way that protects your identity wherever possible.

Where there is a serious riskto your safety or someone else’s, or a legal requirement to disclose (e.g. safeguarding, certain court orders, or specific statutory duties).

With service providers who help run the practice (e.g. secure email, website hosting), under appropriate agreements.

Where possible, I will discuss any disclosure with you first. The limits of confidentiality will be explained to you at the outset of therapy.

Enquiry messages that don’t lead to therapy are kept for up to 12 months, then deleted. Where therapy takes place, records are retained in line with my professional body’s guidance and insurance requirements, then securely destroyed.

Information is stored securely with appropriate technical and organisational measures. Access is restricted to me. Enquiries submitted via this website are transmitted securely and not retained on this site.

Under UK data protection law you have the right to: access the personal information I hold about you; have inaccurate information corrected; request erasure in certain circumstances; restrict or object to certain processing; and withdraw consent at any time. To exercise any of these, contact me at david@eastcheshirecounselling.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though I’d welcome the chance to resolve any concern directly first.

This website does not use tracking cookies or analytics.

This policy may be updated from time to time. The current version is always available on this website, with the date it was last updated shown above.

If you have any questions about this policy or how your information is handled, please contact me at david@eastcheshirecounselling.com or on 07578 100256.